The De-escalation series is designed to provide learners with support in recognizing behaviours that can potentially escalate and ways to safely de-escalate a situation and has been converted to self-directed learning modules for your convenience. Registration is not necessary.
Program Delivery
The program consists of 3 self-directed learning modules. Each module is approximately 45 minutes.
Prerequisites
Participants must have access to a computer and basic computer skills to participate.
Course Description
The De-escalation series was developed to provide support for RPNs for early recognition of behaviours that can result in a potential conflict situation and to provide participants with non-verbal and verbal techniques to manage these behaviours.
Course Cost
FREE TO ALL PARTICIPANTS!
Please view the modules (Part 1, 2 & 3 below) at your leisure and successfully complete the quiz to receive your Certificate of Completion.
