RPN Practice Resources  >  De-escalation

The De-escalation series is designed to provide learners with support in recognizing behaviours that can potentially escalate and ways to safely de-escalate a situation and has been converted to self-directed learning modules for your convenience. Registration is not necessary.

Program Delivery

The program consists of 3 self-directed learning modules. Each module is approximately 45 minutes.


Participants must have access to a computer and basic computer skills to participate.

Course Description

The De-escalation series was developed to provide support for RPNs for early recognition of behaviours that can result in a potential conflict situation and to provide participants with non-verbal and verbal techniques to manage these behaviours.

Course Cost


Please view the modules at your leisure and successfully complete the quiz to receive your completion confirmation email.

Interactive Learning Modules

Take the De‑escalation Strategies Quiz

Complete the quiz successfully and we’ll send your completion confirmation email right away.

Click here to start the De‑escalation Quiz.



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