### De-escalation  >  De-escalation Strategies Quiz

De-escalation Strategies Quiz

What is the definition of conflict?

What factors influence a person’s behaviour that may lead to conflict?

What effective non-verbal communication will help to de‑escalate a situation?

What are effective ways to communicate with a person in crisis?

What is a communication strategy for conflict prevention?

What are 3 key factors for setting limits when de‑escalating behaviour?