De-escalation  >  De-escalation Strategies Quiz

De-escalation Strategies Quiz

What is the definition of conflict?
What factors influence a person’s behaviour that may lead to conflict?
What effective non-verbal communication will help to de‑escalate a situation?
What are effective ways to communicate with a person in crisis?
What is a communication strategy for conflict prevention?
What are 3 key factors for setting limits when de‑escalating behaviour?
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