Mississauga, ON / Hybrid

Under the direction of the Director, Innovation & Program Initiatives and reporting to the Program Manager, BEGIN Program, the Case Manager will be responsible to:

• Process, assess and evaluate tuition and support payment applications
• Review, analyze and validate information provided by applicants; verify accuracy and completeness of documents and eligibility for disbursements
• Monitor and follow up on the status of all pending documents
• Communicate BEGIN program expectations to applicants; respond to inquiries and provide accurate information regarding the program terms and conditions, eligibility criteria, application requirements, processes and procedures
• Advise applicants of their obligations to meet program requirements and the potential consequences related to their application and funding process
• Process and manage changes on the application, including withdrawals from the program and collecting any repayment due from applicant
• Maintain a client caseload as assigned by Director/Manager
• Provide 1:1 support for participants as they work towards program completion, registration, employment and return of service, with ongoing monitoring and follow-up service when needed
• Provide exam and career support as necessary
• Maintain comprehensive records using standardized documentation
• Maintain proper administration of applicant’s documentation, reports and batch processes; ensure that all processing of applications is carried out in a way that ensures required standards and data integrity are maintained
• Maintain reports and detailed spreadsheets on applications received including tuition and support payments
• Support participants as they prepare to write the nursing registration examination
• Facilitate information sessions and workshops as required
• Collaborate with staff and participate in team meetings
• Acting as the resource as it relates to registration, professional liability insurance and financial assistance
• Fostering an inclusive work environment, that supports diversity equity and inclusion
• Engage in growing and maintaining a positive, supportive and collaborative professional culture throughout the organization
• Perform other duties as assigned

• Preferably a Registered Practical Nurse, in good standing with the CNO, member of professional association
• Baccalaureate degree an asset
• Previous Case Manager experience, preferred
• 3-5 years of clinical/education experience, ideally in community or long-term care
• Proficient computer skills including experience with database systems, Microsoft Office Suite (i.e. Excel, Word) and virtual platforms
• Excellent assessment, critical thinking and analytical skills
• Experience in, and understanding of, the Ontario healthcare system
• Strong communication skills in English – written, verbal and presentation skills
• Program planning, career development skills and experience an asset
• Demonstrated organizational, problem-solving, interpersonal and team skills
• Excellent organization and time management skills to perform effectively/efficiently, be resourceful and anticipate needs when faced with revised workload priorities and changing deadlines.

Please send your resume and cover letter explaining how your experience has prepared you for this position (saved as one PDF document) to jobs@werpn.com. Please include your salary expectations for this role in your email.