Mississauga, ON

The Association
The Registered Practical Nurses Association of Ontario (WeRPN) is a not-for-profit professional association founded in 1958. WeRPN is the voice of more than 50,000 Registered Practical Nurses (RPNs) working in Ontario and playing a vital role in the province’s healthcare system. WeRPN’s role is to provide advocacy and member services in support of a quality healthcare system and the appropriate utilization of RPNs within that system. Learn more at www.werpn.com.

The Position
The Program Manager is responsible for leading team operations, education and projects that align with the organization’s strategic goals. Responsible for developing high-quality communications, both written and verbal, for presentations, curriculum and consultation that engage a wide variety of stakeholders. Reporting to the Director of Professional Practice, the Program Manager is accountable for providing leadership and managing the professional practice team. The Program Manager will provide direct support to team members and, upon request, to other key areas of the organization as directed by the Director. The Program Manager will also lead/collaborate with other members of the association and/or key stakeholders as required to achieve organizational goals. Other duties may be assigned as necessary. The successful candidate will be required to work from our Mississauga office, with some remote work as needed. Attendance at in-person meetings will be required at our Mississauga office.

Duties and responsibilities include but are not limited to the following:

• Achieves operational objectives by contributing information and recommendations for career development, education and professional practice projects; identifies trends; determines improvements; prepares and completes reports; implements change in order to meet the operational objectives and strategic goals of the organization.
• Responsible for responding to and acting as a resource for the practice team when responding to inquiries from RPNs, practical nurse students, employers and other individuals requesting assistance and advice regarding career and/or practice issues or the role of the RPN, using a variety of evidence-informed resources.
• Provides leadership, manages staff and conducts regular performance reviews. Supports the established performance objectives of the individual staff member by offering direction, support or resources as required.
• Working with professional practice, government initiatives and other programs’ teams, develops, revises, manages, delivers and evaluates a full range of in-person and online programs through webinars, presentations, workshops, eLearning, conferences, AGMs and other public events for a variety of audiences.
• Accountable for WeRPN monthly webinars, including procurement of speakers, planning events and themes, coordinates all logistical aspects of webinar delivery including set up, rehearsals, technical support, hosting, and other tasks as required. Develops descriptions for the website and social media and collaborates with the communications team to market events.
• Develops curriculum to create stimulating education and resources to support WeRPN and government initiatives and programs that align with the operational and strategic plan, in collaboration with the Program Director(s).
• Responsible for the development, implementation, data collection, monitoring and evaluation of all education and professional practice projects. Reviews and makes recommendations to enhance initiatives based on qualitative and quantitative analysis.
• Responsible for managing the Learning Management System, including training facilitators, registration, technical support, and the liaison with external vendor for system support.
• Manages the registration process for events including creating database registrations, invoicing, refunds and related email communication.
• Responsible for maintaining data integrity of WeRPN education and professional development resources by reviewing and updating existing resources annually or as required when changes occur.
• Responsible for facilitating outreach and cross-promotion of all the association’s education, programs and other offerings with external organizations.
• Acts as a WeRPN representative as a stakeholder at meetings and committees as assigned.
• Fostering an inclusive work environment, that supports diversity equity and inclusion.
• Engage in growing and maintaining a positive, supportive and collaborative professional culture throughout the organization.
• Works in a safe manner. Follows policies and procedures. Other duties as assigned.

• Registered Practical Nursing Certificate/Diploma with an undergraduate degree from an accredited program preferred.
• Active member of the College of Nurses of Ontario in good standing and of their professional association (WeRPN, RNAO or CNA).
• Three years of leadership experience in a management or supervisory position.
• Previous experience with curriculum/program development. French an asset.
• Demonstrated experience and knowledge of RPN practice in nursing, communications, project management and adult learning.
• High degree of comprehensive knowledge of professional practice.
• Clear understanding of the role of the RPN in Ontario.
• High degree of professionalism for representing WeRPN at meetings of government officials, health care organizations, stakeholders and the public.
• Proficient with web and literature searches, synthesizing data and analysis.
• Strong organizational and program management skills, process improvement, planning and ability to work on a wide range of issues simultaneously.
• Lead assigned team using a performance management and development process.
• Provides oversight and direction to assigned team in accordance with the organization’s policies and procedures.
• Well-developed interpersonal and problem-solving skills.
• Collaborative skills to work closely with the assigned team to support the development of education and career resources.
• Monitors and interprets relevant changes in standards, legislation and scope of practice as it pertains to the practice of nursing and the impact on RPNs/the organization to develop effective planning and implementation strategies.
• Well-developed communication skills and diplomacy essential when supporting individuals seeking professional consultation.
• Well-developed skills in curriculum development, delivery of education and presentations through a variety of delivery methods (in person, eLearning, webinars, and newsletters) to meet the needs of varied audiences.
• Self-directed and able to manage stakeholder expectations while overseeing multiple priorities.
• Flexibility to respond to a rapidly changing environment. Initiative to recognize and act on new opportunities.
• Demonstrated ability to liaise/communicate with external stakeholders and internal staff members in a professional and courteous manner.
• Computer literacy required to use Association software (Microsoft Office Applications-Word/Excel/PowerPoint, Teams and Zoom) and hardware.
• Excellent verbal, written and active listening communication skills required; French an asset.
• Ability to travel throughout Ontario.

Please send your resume and cover letter (saved as one PDF document) to jobs@werpn.com. Please include your salary expectations for this role in your email.

We thank you for your interest in working for WeRPN. Please note that only candidates selected for an interview will be contacted.

Accommodations are available on request for candidates taking part in all aspects of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act.