Workplace Violence Prevention Quiz Workplace Violence Prevention Quiz How is workplace violence exhibited? Physically Longstanding Emotionally Verbally All of the above None What is Bill 168? An Act passed in 2010 to strengthen protection for workers from workplace violence and harassment The bill for $168.00 worth of services An Act to amend various acts respecting nutritional information An Act to support healthcare workers from workplace violence None What are some common responses to bullying or harassment? Reporting Denial Avoidance Discussion All of the above None How is clear communication an important part of assertiveness? It demonstrates your knowledge and ability to understand and explain the situation It provides an explanation about your feelings related to the situation and the personal impact it has on you It allows you to provide reasons and benefits for your needs All of the above None What is the difference between dementia and delirium? Dementia is a progressive disease that is not treatable, while delirium is treatable Delirium is an acute confused state while dementia is a chronic degenerative disease Dementia and Delirium can be used interchangeably, they mean the same thing Both the first and second answer All of the above None What are some useful strategies to prevent violent behaviour for a person with dementia are: To see what works and go with it for that situation because dementia progresses so rapidly To follow a generic care plan as all behaviours of dementia are the same Always use the same de-escalation strategies that have worked in the past To create an effective individualized intervention plan by evaluating the disease progression None What does the term "silent bystander" typically refer to? Someone who speaks up about an event or situation. Someone who intervenes to prevent harm. Someone who witnesses an event but chooses not to intervene or speak up. Someone who actively participates in a situation. None What is the primary difference between mental health and mental illness? Mental health refers to emotional well-being and coping abilities, while mental illness refers to specific diagnosable conditions. Mental health refers to specific diagnosable conditions, while mental illness refers to overall emotional well-being. Mental health and mental illness are interchangeable terms for the same concept. Mental health refers to physical well-being, while mental illness refers to emotional well-being. None What is the primary responsibility of a nurse in preventing workplace violence? Administering medication to agitated patients Providing emotional support to colleagues Recognizing potential risk factors and implementing preventive measures Documenting incidents of violence after they occur None What is the primary goal of workplace violence prevention efforts? To eliminate all forms of disagreement and conflict in the workplace. To promote a culture of safety, respect, and well-being for all employees. To punish individuals who exhibit aggressive behavior. To increase productivity by minimizing distractions in the workplace. None Please provide your name and your email address Time's up
De-escalation Strategies Quiz De-escalation Strategies Quiz What is the definition of conflict? Knowing you are right and someone else is wrong A physical fight Feelings and ideas A disagreement that prevents agreement None What factors influence a person’s behaviour that may lead to conflict? Lack of dignity Lack of control Lack of certainty All of the above None What effective non-verbal communication will help to de‑escalate a situation? Not responding and purposefully ignoring the agitated person Being aware of body language that includes facial expressions and personal space Responding by only nodding or shaking your head to say yes or no Sign language None What are effective ways to communicate with a person in crisis? Speaking calmly Use restatement to convey you are listening and want to understand Speaking in a genuine, caring manner All of the above None What is a communication strategy for conflict prevention? Stand close to the person so no one else can hear your confidential conversation Stand directly in front of the person and speak loudly and clearly so they can hear you Offer a bribe or a reward for good behaviour to quickly de‑escalate the situation Remain calm, ensure your body language demonstrates you are engaged, listen to the person’s concerns, then responding None What are 3 key factors for setting limits when de‑escalating behaviour? Take control; set limits immediately wherever you are (public or private space), limit the time to come up with solutions Use authoritative body language, demand the person complies, speak firmly Always let the person in crisis take charge of setting limits, work within the limits they set, allow the person to change the limits to be more patient focused Be reasonable, set enforceable limits, create clear and simple goals None Please provide your name and your email address Time's up
